Empathy plays a key role in social understanding, but its empirical measurement has proved diﬃcult. The Empathy Quotient (EQ) is a self-report scale designed to do just that. This series of four studies examined the reliability and validity of the EQ and determined its factor structure.
In 2009 Harding & Yorke presented the findings of a 4-5 year benchmarking programme to Jamie Lywood and Professor's Merlin Stone and Yuksel Ekinci. This is the result of their analysis between Empathy and Profitability