![[+]](images/FONTPLUS.gif)
The solutions team is led by Nickie Hawton.
Nickie believes that any H&Y intervention should be pragmatic in its delivery, inspirational in it content and sustainable in its outcome.
We will never deliver training or support without a clear sense of direction and purpose.
Please contact Nickie Hawton on 0845 450 1740 or email her at NickieH@empathy.co.uk for further information.
Support Services
Reinforcement and Support can come in many guises - including, but not exclusively: - On-the-job Coaching
- Our consultants can provide one-on-one support to front-line staff, team leaders and managers to develop their skills and confidence in the live environment. This can include coaching on recorded calls, letters, emails or ‘coach the coach' observation sessions for line managers.
- Executive Coaching
- One-on-one coaching for managers at all levels by our senior consultants (who have first-hand senior management experience)
- Project Management
- Re-assessment
- Following the implementation of improvement initiatives, we can re-assess and report progress and areas for further work
