The following presentations are available to download in their 'Print' Formats (includes some multimedia content). Full format presentations (including all builds, soundbites and videos) are available only through the Licensees.
- SOCAPiE Presentation - London - Wednesday 6th June 2012
- Financial Service Forum - St. Paul de Vence, South of France - 2010
- Horsley Network Event - Horsley Towers, Surrey - June 2011
- The Chartered Institute of Marketing - The Grange St. Paul's (London) - September 2011
- Customer Service Training Network - Bracknell - October 2011
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 Updating... CIMAGM&PresentationPrint.pptm (2823k) Jamie Lywood, 17 Oct 2011 10:54 ć Empathy Presentation - SOCAPiE - 2012.pptm (10351k) Jamie Lywood, 11 Jun 2012 01:09 EmpathyMethodology-CSTNPrint.pptm (7120k) Jamie Lywood, 17 Oct 2011 10:59 EmpathyPresentation.pptm (6631k) Jamie Lywood, 28 Oct 2011 02:42 FSForum-June2010PRINT.pptm (2798k) Jamie Lywood, 21 Jun 2011 05:22 HorsleyNetworkEvents-2011print.pptm (6724k) Jamie Lywood, 21 Jun 2011 07:07
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