Jamie Lywood (Compathy) owns outright the IP, methodology and designs (both registered and unregistered) of Harding & Yorke and licenses out these rights to a limited number of consultancies and other parties whilst supporting them with accredited suppliers and business development opportunities.
The Licenses cover 4 geographical regions; UK & EMEA, Americas, Asia and Australasia. Compathy supports Licensees by giving independent access to accredited researchers, project & insight managers and change consultants whenever, and if ever, they are needed.
Clients benefit in the following ways:
o Work with existing consultancies or within existing contracts whist empowering your suppliers with new proven skills and services
o Compliment existing strategies with a proven metric across all channels, functions and geographical borders
o Access and assimilate, through the Licensees, the most up-to-date research on empathy in the work-place
o Participate in a global benchmarking programme on ‘how you make your customers feel’ and ‘how they feel whilst you process them’ and correlate findings to internal financial and other data
o Benefit from the expansion of the development of empathy products and services as they are incorporated into existing supplier toolkits.
Any costs associated with a License are borne by your suppliers, however these are easily absorbed through Licensee benefits including; business development opportunities, increased knowledge and expertise though the Empathy research programme and speaking engagements promoting empathy.
To find and assess a Licensee for your Region please go to www.empathy.co.uk
If you would like to recommend a consultancy or other organisation for a License please contact Jamie Lywood at JL@compathy.co.uk