case studies for the results.
Nina says: "Couple of years ago I attended one of the Customer Experience conference. I had quite limited expectations, normally conferences don’t give you much practical information, but this time I was very fortunate to attend Jamie’s speech. I began to listen to what Jamie was saying and I sat up and understood what was missing in my own organisation. It was an inspired talk and I was able to take away some key lessons and articulate the messages to my colleagues in such a way so as to launch ‘The Empathy Project’ within TELE2.
I am very proud of what we have achieved to-date with Empathy and it has been transformational. I recommend everyone to truly hear Jamie’s message and to act on it".