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OK - so we've been through NLP, TQM, CRM, Six Sigma and Net Promoter - none of which has delivered entirely to their promise.
Harding & Yorke are leaders in identifying and developing 'EMPATHY' within the corporate environment.
Why is this so different?
We have the definitive proof that links the way you make people feel with Return on Capital Employed.
In achieving this we have had to understand the core EMPATHY competencies and drivers of behaviour. We can help interpret these within your business and give you the edge.
Call Jamie Lywood on 0845 450 1750 or email JamieL@empathy.co.uk for more information.
Story Telling
Human beings have been communicating with each other through storytelling since we lived in caves and sat around campfires exchanging tales. What is new today about the art of telling stories is the purposeful use of narrative to achieve a practical outcome with an individual, a community, or an organisation. We pride themselves in being able to communicate through stories. Throughout our history we have used both real and fictional stories to share a view, express a value or simply to engage an audience.
Some of our stories can be found in 'Campfire-Ology' in the publications page of the website. They include:
The Banana Story - to emphasise the power of a corporate culture
Why we hate Mondays - a team story where they describe what happens on a Mionday morning and then work through what they would like to happen. Quickly they understand that they are responsible for their own attitudes and behaviours.
The Birthday - Helping a bank understand what emotions they need to evoke to differentiate themselves in the High Street.
As Human Beings we love to hear and tell stories - some believe that this is the only practical way to communicate and for the retention of information. Certainly it is the only way to share a vision or express a value in a believable way.
We will help you to tell your stories, to engage your people and to articulate your visions for the future.
For more information on Story Telling call Jamie Lywood on 0845 450 1750 or email: JamieL@empathy.co.uk
