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Our Workshops

Harding & Yorke have developed and refined a set of core Empathy Competencies that the workshops are designed to deliver.  Whether taken singually, or as a series, you will have a magical experience whilst  learning and developing new skills that will benefit you personally and your organisation financially.

We always run two types of courses:

  1. For the individual
  2. Train- the- Trainer

All our courses have H&Y accreditations, are experiential and are designed around the core Empathy Competencies as defined by Harding & Yorke.

We are deligthed to design and deliver bespoke courses around your own personal needs.  Please contact Nickie Hawton on 0845 450 1740 or email her at NickieH@empathy.co.uk for further information.


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Dates

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03rd June 2008           Writing effective e-mails

10th June 2008           First call resolution and Controlling
                                       the call

02nd July 2008            Creating leadership – Re-energise
                                       a tired Team

The Harding & Yorke Empathy Academy run the Open Workshops throughout the year.  To find out more information about more dates for summer and autumn 2008 please contact Claire Candy

Tel: 0845 450 1740   

e-mail: ClaireC@empathy.co.uk

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