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Phil Owens - Co-Owner and Operations Manager

  With well over a decade of experience Phil is a wise choice to help support you with any Empathy  
  Measurement based projects.  At Harding & Yorke he started in the internal research team before
  progressing into being the Campaign Manager and then the Overall Manager for the Empathy Rating
  Index Company (ERIC), the original Empathy benchmarking product and the base for EPIC.  He has
  also worked on the operational side of many Harding & Yorke Empathy Audits. With the closure of
  Harding & Yorke Philip continued to work on a freelance basis with Jamie and Compathy; and when
  Jamie was taken ill was given responsibility for the continuation of Empathy Measurement along with
  Sarah which has led to the founding of this new company built on the H & Y legacy - Empathy Partners
                        Key Skills include:
  • Creating briefing materials for the Research Team


  • Setting up the database/online questionnaire (which can include bespoke questionnaires when required)
  • Liaising with and updating the commissioning client


  • Generating and analysing the completed data
  • Secondary Analysis
  • Producing multi-media deliverables


  • Technical knowledge of both Audio and Video capture and editing

When you commission Phil, Sarah and the Research Team you can trust your Empathy Measurement program

 will be in safe hands.

Telephone: +44 (0)1235 526806
Mobile: 07889 176 213
Email: Phil